How do I view my Toast Cash activity?
Your Toast Cash activity includes your Purchased Toast Cash, Promotional Toast Cash, and Toast Cash you've used on eligible purchases.
You can view your Toast Cash activity in the Toast Local app in the Wallet tab, under Balance and tapping on the amount to view details, or view your Toast Cash activity online.
What should I do if my Promotional Toast Cash code isn't working?
Promotional Toast Cash codes are subject to the requirements of the applicable offer or promotion.
A code may not be available to use if:
The code has expired.
The code has already been redeemed, isn't eligible at the selected restaurant.
The purchase does not meet the requirements of the promotion.
If you're unable to use your Promotional Toast Cash code, contact Toast Guest Support for further assistance.
What happens to Toast Cash if my order is canceled or I need a refund?
If you need help with a purchase made using Toast Cash, contact Toast Guest Support to review your request.
Toast Cash cannot be returned to an original payment method or redeemed for cash or credit. If eligible, Toast Guest Support may provide Promotional Toast Cash for the applicable amount.
Any Promotional Toast Cash provided will have a new expiration date based on when it is issued.
What if my Promotional Toast Cash has already expired?
If you need assistance with an order that was paid using Promotional Toast Cash that has since expired, contact Toast Guest Support.
If your request is eligible, Promotional Toast Cash may still be provided even if the Promotional Toast Cash originally used has expired.