Resolution Options for Gift Card Issues
Both the restaurant where the gift card was purchased and Toast Guest Support can help you look up and resend your gift card.
Required Information for Assistance:
Purchaser Information:
Name
Email address
Phone number
Recipient Information:
Name
Email address
Phone number
Restaurant Information:
Name and address of the restaurant where the gift card was purchased
Purchase Details:
Date of purchase
Gift card amount
Last 4 digits of the card used to make the purchase
Gift card number (if available)
This detailed information will help ensure a fast resolution.
Contact the Restaurant Directly:
Reach out to the restaurant where the gift card was purchased for assistance.